PJs Pretty's Privacy Policy

Thanks for stopping by PJ's Prettys, the shop is OPEN! I am so happy to be back! To celebrate I am offering free standard shipping on all orders over $50 CAD. Please use coupon code FREESHIP when checking out. Be sure to check back often, as I am gradually adding more items. 

Last updated 23 May 2018

PJs Pretty’s is based in Ottawa, Canada. This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through pjsprettys.com. I care deeply about this issue and will treat your personal information as I want mine to be treated when purchasing online.


Information I collect:
To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I need your information and how I use it:
• as needed to provide my services, such as when I use your information to fulfil and ship your order, to provide customer support, or settle any issues that may arise
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by tax law

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• I engage certain trusted third parties to perform functions and provide services to my shop, specifically mail carrier services. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.I keep sales transaction information for the following time period, specifically as required by law for Canadian income tax purposes: 7 years.

Transfers of personal information outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
•  You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at pjsprettys1@gmail.com